Technology consulting services

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Solutions

1. Lightning Flow: Lightning Flow empowers users to automate complex business processes visually. Utilizing a drag-and-drop interface, Sculpting Clouds enables flows to interact with users, collect data, update records, and integrate seamlessly with external systems, enhancing operational efficiency and user experience.

Avenga - Global Technology

No-code/Less
Code
Solutions

Avenga - Global Technology

1. Lightning Flow: Lightning Flow empowers users to automate complex business processes visually. Utilizing a drag-and-drop interface, Sculpting Clouds enables flows to interact with users, collect data, update records, and integrate seamlessly with external systems, enhancing operational efficiency and user experience.

2. Screen Flows: Screen Flows, a subset of Lightning Flow, guide users through step-by-step processes or data collection tasks. Designed with a visual editor, Sculpting Clouds' flows streamline user interactions, improving productivity and ensuring accuracy in data collection and process automation.

3. Omni-Channel (Omni-Studio): Omni-Channel within Omni-Studio automates the assignment and routing of work based on agent skills and availability. Integrated within Salesforce, Sculpting Clouds' Omni-Channel optimizes customer service operations by ensuring tasks are assigned to the most suitable agents in real-time, enhancing service efficiency and customer satisfaction.

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